Support

Explore our refrigeration, cooking, laundry and dishwasher ranges. Each product page brings together the available images, features and specifications so you can compare models. This website is a product catalogue and does not take orders or payments.

Compare the dimensions on the product page with your available space and check the product instructions for ventilation, door clearance and connection requirements. Allow enough room to open doors and drawers fully. Contact our support team with the model number if you need help finding a measurement.

Check the specifications and downloads on the relevant product page. If the document you need is not listed, contact our support team with the model number so we can help you find the correct information.

Refer to the installation instructions for your specific model. Check the required space, ventilation and service connections, and use a suitably qualified installer where required. If you cannot find the instructions, contact our support team with your model number.

Follow the cleaning and maintenance instructions in the manual for your model, including any recommended filter or seal care. Use only the cleaning methods and products specified in those instructions. Contact support if you need a copy of the manual or help finding the relevant guidance.

Kitchen Tago appliances come with a 12-month warranty covering manufacturing defects. Keep your proof of purchase and refer to the warranty conditions supplied with your appliance for full details. Contact our support team if you need help checking your cover.

Use the Register Warranty form on this page. Have your contact details, appliance model and serial number, purchase date and retailer details ready. Keep your receipt and the registration reference for future enquiries. Registration helps us identify your appliance when you need support; it does not extend the 12-month warranty.

Contact support@kitchentago.com with your model and serial number, proof of purchase and a description of the problem. Include your warranty registration reference if you have one, along with any error code or useful photos. Our team will review the details and advise on the next steps.

Make a note of the code and check the troubleshooting section of your product manual. If you need further help, contact support with the code, model and serial number, and a description of what happened. Follow the product safety instructions and stop using the appliance if you suspect a safety issue.

Email support@kitchentago.com or call +44 (0) 7780 817 753. Our support hours are Monday to Friday, 9am to 5pm. Include your model number and a brief description of your question so we can help with the right information.

Look for the rating plate or identification label on your appliance. Its position varies by model, so check your product manual if you cannot find it. Have these details ready when contacting support or completing the warranty registration form.

Yes. Visit the Request a Catalogue page, choose a digital copy, a printed copy or both, and complete the details requested in the form. Keep your confirmation reference if you need to follow up on your request.